Cancellation Policy
Fair and transparent cancellation terms for Coastal Echoes Inn
Important Notice
Cancellation policies may vary depending on the booking dates, seasons, and special events in Fort Kochi. Please review your booking confirmation for specific terms applicable to your reservation. For any questions, contact us at +91 773 6680 220 or coastalecoesinn@gmail.com.
Our Cancellation Terms
We understand that plans can change. Here are our flexible cancellation policies to accommodate your needs.
Standard Booking (Regular Dates)
- ●Free cancellation up to 72 hours (3 days) before the check-in date.
- ●Cancellations made between 72-48 hours will incur 50% of the booking amount.
- ●Cancellations made within 48 hours of arrival will incur full booking amount.
Peak Season & Special Events
- ●Peak Season includes: December-January, Long Weekends, Festival Periods, and Local Events.
- ●Free cancellation up to 7 days prior to check-in.
- ●50% refund for cancellations made between 7 to 3 days before check-in.
- ●No refund for cancellations made within 72 hours of check-in.
No Show & Early Departure
- ●No refunds will be issued for no-shows.
- ●Early check-out or shortened stays are non-refundable.
- ●In case of emergencies, please contact us immediately - we'll try our best to assist.
Refund Process
- ●All eligible refunds will be processed within 7–10 business days.
- ●Refunds will be credited to the original payment method used during booking.
- ●Bank processing times may vary depending on your financial institution.
Modification Policy
- ●Date changes are subject to availability.
- ●Modifications made more than 5 days before check-in are free of charge.
- ●Last-minute modifications may incur additional fees.
- ●Name changes on bookings are not permitted.
How to Cancel Your Booking
Making changes to your reservation is simple and straightforward.
Contact Us
Call us at +91 773 6680 220 or email coastalecoesinn@gmail.com with your booking details.
Verify Details
Our team will verify your booking details and inform you of applicable charges.
Process Refund
Eligible refunds will be processed within 7-10 business days to your original payment method.
Need Help with Your Booking?
Our front desk team is available 24/7 to assist you with cancellations, modifications, or any questions about your reservation. We understand that plans change and we're here to make the process as smooth as possible.